Frequently Asked Questions | FAQ.
Here you will find answers to the most frequently asked questions about Endeavour and our professional kitchen tools.
We guide you through shipping, payment, returns, and your right of withdrawal, while also sharing helpful advice on correct use, maintenance, and product properties so you get the very most out of your kitchen equipment.
Shipping.
- Free shipping on orders above DKK 500 within Denmark.
- DKK 50 shipping on orders below DKK 500 within Denmark.
- €13.95 shipping within the EU.
- €34.95 shipping outside the EU.
We dispatch your order as quickly as possible and no later than within 2–4 business days.
All parcels are sent with track & trace, so you can easily follow your delivery every step of the way.
Payment.
You can pay with:
- VISA/Dankort.
- Visa Electron.
- MasterCard.
- PayPal.
- MobilePay Online.
No, we do not charge any card fees.
The amount is only charged to your card once your order has been dispatched.
Yes, we also offer B2B sales.
Please contact us at info@endeavour.dk for inquiries regarding B2B partnerships, corporate gifts, or larger purchases.
Returns & right of withdrawal.
Yes, you have a 14-day right of withdrawal from the day you receive your item.
You must notify us within 14 days by email at info@endeavour.dk or by using the standard withdrawal form.
Once you have informed us that you wish to cancel your purchase, you have an additional 14 days to return the item.
Endeavour ApS, Tangmosevej 87D. 4600 Køge, Denmark.
You are responsible for the return shipping costs and for the item until it has been received by us.
Please note that returns must be sent directly to our address and not to a parcel shop.
Sealed products that are not suitable for return due to hygiene or health protection reasons cannot be returned if the seal has been broken.
If the product has been used beyond what is necessary to determine its nature, properties, and functionality, the value of the item may be reduced. In such cases, a partial refund will be issued.
We always recommend returning the item in its original packaging, as missing packaging may result in a reduction of the refund amount.
About | Endeavour.
The company was founded in Denmark in 2008. From the outset, the intention behind the Endeavour brand has been to develop kitchen tools based on proprietary design principles, empirical testing, and a carefully considered methodological approach. The company is Danish-owned.
- Endeavour is a Copenhagen-based design brand with roots in professional gastronomy and Scandinavian design principles.
We design and develop modern, professional kitchen tools with a focus on:
- Functionality.
- Durable materials.
- Aesthetic design.
- Sustainability.
- Long-lasting performance.
Endeavour was founded by Christian Sigetty, Mikkel Maarbjerg, and Nikolaj Kirk.
Esmeralda | Grinder.
Esmeralda is ideal for pepper, salt, dried chilies, and other whole spices. The ceramic grinder ensures precise and consistent grinding, regardless of the spice type.
The grinder is crafted from CNC-milled aluminum combined with stainless steel, a ceramic grinding mechanism, and an elegant solid walnut wood handle.
The mechanism is made from ultra-hard ceramic, ensuring precise, consistent, and quiet grinding performance. For added peace of mind, the mechanism is backed by a full 25-year warranty.
Yes, Esmeralda features multi-step adjustment, allowing you to easily choose between fine, medium, or coarse grinding depending on the ingredient and your preference.
Anodizing is an advanced surface treatment that creates an extra-hard protective layer on the aluminum. This makes the grinder more resistant to scratches, wear, and corrosion.
To keep your Esmeralda in optimal condition, we recommend the following:
- Empty the grinder completely of spices
- Wipe the exterior with a damp cloth and mild soap
- Use a dry brush for the interior
- Avoid direct contact with water on the grinding mechanism
- Ensure all parts are completely dry before refilling
Esmeralda weighs 590 grams, giving it an exclusive, solid, and perfectly balanced feel in the hand.
Humboldt | Mini.
Humboldt Mini is a compact, rechargeable 3-in-1 mini food processor designed to chop, whisk, and purée quickly and almost silently. It is created for efficient cooking in a space-saving format.
You can use Humboldt Mini to chop vegetables, nuts, and ice cubes, whisk ingredients, and create silky-smooth purées. It is ideal for everyday cooking, meal prep, dressings, dips, and baby food.
Humboldt Mini features a working capacity of 500 ml and a total volume of 800 ml.
It is equipped with an efficient 100 W DC motor (7.4 V), ensuring fast, consistent, and precise results.
Humboldt Mini charges easily via USB-C and reaches a full charge in approximately 2.5 hours.
It offers a runtime of up to 20 minutes, depending on the type, quantity, and use of the ingredients.
The product is crafted from durable glass, stainless steel, and hard-wearing ABS plastic, carefully selected for durability, hygiene, and long-lasting performance.
Yes, all removable parts, blades, grating attachment, glass bowl, and lid — are dishwasher safe.
The motor unit must never be submerged in water, but can easily be cleaned with a slightly damp cloth.
Yes, Humboldt Mini is equipped with overheating protection (NTC) to protect the motor and ensure stable operation.
Alora | Electric | Water Kettle.
Alora combines timeless ceramic design with high functionality. It is created for both busy mornings and quiet coffee moments, while its elegant design makes it a natural centrepiece at the table.
Alora has a capacity of 1.0 litre, making it ideal for everyday tea and coffee preparation.
With a power output of 1500 W, Alora heats up to 1.0 litre of water quickly and efficiently — in under 4 minutes. The flat stainless steel heating element also ensures even heat distribution.
As Alora is made from ceramic, the exterior surface may become warm during heating. We therefore recommend always handling the kettle by its handle during use.
Yes. Alora is equipped with automatic shut-off and boil-dry protection, making it both safe and reliable for everyday use.
No. Alora is intentionally designed without unnecessary features such as temperature control or keep-warm functions. Instead, the focus is on simplicity, durability, and reliable everyday performance.
For descaling, use a mixture of 50% water and 50% white vinegar. Bring the mixture to a boil, leave it to stand for at least 1 hour, and then rinse thoroughly with clean water. The exterior can be cleaned with a soft, damp cloth and mild dish soap.
Ceramic gives Alora a calmer and more refined appearance, while also providing a solid and heat-resistant construction. The material further contributes to the kettle’s distinctive aesthetic and serving experience.
Alora is made from reinforced ceramic and double-fired at temperatures up to 1300°C for enhanced strength and durability. The material is designed to withstand temperature fluctuations and thermal shock during everyday use.
No. Alora is intentionally designed without unnecessary features such as temperature control or keep-warm functions. Instead, the focus is on simplicity, durability, and reliable everyday performance.
SteelPro | Zester.
SteelPro Zester is available in four variants, each developed for different kitchen needs:
- Table: Developed for direct use at the table. Grate fresh over the dish.
- Fine: Perfect for citrus, hard cheeses, chocolate, and spices.
- Coarse: Ideal for vegetables such as carrots, cabbage, and squash.
- Ultra: Designed for coarser grating when extra texture and more bite are desired.
SteelPro Zester is crafted with laser-cut, ultra-sharp stainless steel blades that ensure precise grating without crushing the ingredients. The result is better texture, more intense aroma, and a cleaner taste experience.
The grater is made from robust brushed stainless steel and combined with non-slip silicone grips, providing optimal stability and control during use.
Yes, the grater is dishwasher safe. However, to preserve its sharpness for as long as possible, we recommend gentle hand washing.
We recommend cleaning it in warm soapy water with a dish brush immediately after use. Dry it thoroughly afterwards to maintain optimal sharpness and functionality over time.
The ingredients are grated precisely without being crushed. This preserves their natural structure while releasing aromas and flavors in the best possible way.
SteelPro Zester is ideal for:
- Vegetables such as carrots, celery, cabbage, and cucumber
- Citrus fruits
- Cheese and chocolate
It works perfectly for both cold dishes such as salads and warm dishes where the ingredients should retain their structure, freshness, and bite.
Yes, the grater is designed with non-slip silicone grips that increase stability during use. As the blades are extremely sharp, we always recommend handling it with care.
The grater weighs 275 g (Table 130 g), providing an ideal balance between stability, precision, and comfort.
With proper care and maintenance, SteelPro Zester retains its sharpness and functionality for many years.
Organic fiber | Cutting boards.
Endeavour fibre cutting boards are made from a composite material consisting of FSC®-certified cellulose fibres and synthetic resin, which binds the fibres together. The material is durable, gentle on knives and suitable for everyday kitchen use.
The cutting boards are available in Night Black, Forest Brown and Slate Grey. These timeless colours make it easy to find a cutting board that suits your kitchen.
Yes. The fibre material provides a knife-friendly surface suitable for cutting, chopping and slicing. Knife marks will develop with use – this is a natural part of the cutting board’s patina.
No. Selected models feature an integrated juice groove that collects liquids from meat, fruit, vegetables and other ingredients.
Yes. The cutting boards are dishwasher safe. Due to the organic nature of the material, however, heat and moisture may cause temporary warping. Allow the board to dry completely with air circulating around both sides before using it again.
Clean the cutting board after use and allow it to dry completely with air circulating around both sides. The surface can be refreshed with a scouring pad as needed. Afterwards, applying Board Beeswax, suitable for food contact, can help restore the surface’s appearance. Knife marks are normal and may not disappear completely.
Yes. The organic fibre material has natural antibacterial properties and is PFAS-free. The cutting boards have also been tested by international laboratories.
Yes. The cutting boards withstand temperatures of up to 170 °C and can therefore often be used as trivets for hot pots and cookware.
All Endeavour fibre cutting boards are equipped with four silicone feet that provide a secure grip and keep the board firmly in place on the kitchen worktop.
They combine a durable material with a knife-friendly surface, stable silicone feet and easy cleaning. This makes them suitable for both everyday cooking and more extensive food preparation.
Organic fiber tools | Spoons | Spatulas.
Yes, they are designed to withstand temperatures up to 170 degrees Celsius and are ideal for use in pots and pans.
Yes, the fiber is a robust material that can withstand the dishwasher without cracking or splitting.
You can refresh your organic fiber tools by washing them in warm soapy water and rubbing them with our Board Beeswax. This will refresh the color and appearance of the tools.
Sandglass | Wine | Water | Juice glasses.
It is easy to clean Endeavour's glasses in the Sand series, as they are dishwasher safe. Alternatively, they can also be hand-washed.
The primary difference between lead-free and leaded crystal glass is that the lead in lead-free crystal is replaced with barium oxide (BaCO3). This results in higher brilliance and clarity. Additionally, the glasses can be lighter, as barium oxide is lighter than lead.
The Sand glass series is designed to be ultra-thin to enhance the drinking experience. Despite their thinness, they are also constructed to be both robust and durable, so there is no need to worry during use.
If you use the glass for hot drinks with milk, it is important to rinse them thoroughly in clean water. The hot milk can form a milky-white coating on the glass.
To restore the clarity of the glasses, you can follow these steps:
- Mix 1 teaspoon of citric acid in warm water in the glass.
- Let it sit overnight.
- Rinse the glass thoroughly.
- Gently dry it both inside and outside with a soft cloth.
Discovery Pro | Knives.
Most Discovery Pro knives feature a Japanese VG10 steel core within a 67-layer Damascus construction, with a hardness of approximately 60–61 HRC. The hard steel core provides a sharp edge that retains its sharpness for a long time. The flexible filleting knives are made from German MoV stainless steel.
Each knife is sharpened by hand to achieve a very sharp edge for precise, effortless cutting. For the VG10 steel models, the recommended sharpening angle is approximately 15° per side.
The blade consists of a VG10 core surrounded by 33 layers of steel on each side – 67 layers in total. The outer steel layers protect the core and give the blade its distinctive Damascus pattern.
The ergonomic handle is made from FSC®-certified pakkawood. This durable, water-resistant material provides a comfortable, secure grip for good control while cutting.
No. Discovery Pro knives should always be washed by hand and dried immediately after washing. This protects both the cutting edge and the handle’s finish.
To maintain the knife’s sharpness and durability, we recommend that you:
- Wash the knife by hand and dry it immediately after washing.
- Maintain the edge with a ceramic honing rod as needed.
- Store the knife with its cutting edge protected.
- Care for the handle as needed.
VG10 is a high-quality Japanese steel that combines high hardness with good wear and corrosion resistance. Discovery Pro knives made with VG10 steel are hardened to approximately 60–61 HRC, allowing them to retain their sharpness for a long time.
The sharp edge and ergonomic handle provide good control during use. This makes the knives suitable for both delicate slicing and everyday cooking.
No. Most models feature a VG10 steel core. The flexible filleting knives are made from German MoV stainless steel, chosen to give the blade the desired flexibility.
Use a ceramic honing rod for regular edge maintenance. When the knife needs full resharpening, we recommend professional sharpening to preserve the blade’s shape and cutting performance.
PureSip Bottle.
The only difference is the color. Both bottles feature the same functions, material, and 800 ml capacity.
The bottle is crafted from Tritan™ Renew – a durable, partially recycled material that combines exceptional strength with long-lasting performance.
Yes, it is completely free from BPA, BPS, BPF, and phthalates, making it safe for everyday use.
Yes, the material is taste and odor-neutral, making it ideal for both hot and cold beverages.
Yes, the bottle is dishwasher safe.It can also be easily cleaned by hand using mild soap and a soft brush.
The bottle has a capacity of 800 ml, making it perfect for work, workouts, and everyday hydration.
After cleaning, we recommend allowing the bottle to dry completely before closing it to minimize moisture and prevent bacterial growth.
Tritan™ Renew is an innovative plastic material made with up to 50% recycled content.It helps reduce environmental impact without compromising clarity, strength, or durability.
Canvas aprons.
The apron is designed in collaboration with Endeavour and crafted by a specialised, family-owned atelier near Porto, Portugal, with over 30 years of experience in textile and workwear production.
It’s made from heavyweight 100% cotton canvas that is spun and plant-dyed locally in northern Portugal. The fabric is enzyme-washed without harmful chemicals to preserve its natural texture.
The apron includes an adjustable neck strap with metal detailing, soft waist ties for comfort, and three asymmetrical pockets—two in front and one upper pocket for tools or notes.
- Machine wash at 40°C with similar colours
- Do not use bleach
- Iron on medium heat
- Avoid tumble drying—air dry instead
- Use a mild, chemical-free detergent
These steps help maintain the apron’s quality, shape, and patina over time.
Will the apron’s appearance change over time?
Yes, the enzyme-washed fabric will develop a unique, natural patina with use and proper care, enhancing its character and comfort over time.
Knife holder | Bamboo | Cork.
The knife holder can easily be kept clean and hygienic by removing the insert and rinsing it with water and soap. Let it air dry and then it is ready for use again. We do not recommend putting it in the dishwasher. Also, check if any of the rods are bent or broken. Remove these, as they can create a domino effect and bend more. This does not affect functionality, even if you remove many.
Sometimes, you may have bent or broken rods in the insert – especially if you put blunt knives in the holder. Remove the insert if you start feeling resistance and pull out the bent rods – make it a habit to look for them when you already have the insert out for cleaning. We recommend cleaning the insert once a month.
If you're having trouble getting the insert out, you can turn the bottom upside down and gently tap the top rim against a hard surface, all the way around - it will then work its way out.
Yes, you can purchase the insert separately if you wish to replace it and start with a fresh insert.
